Support
Questions, bugs, or feedback about Care Me — reach out any time and you'll hear back from a real person (the developer), usually within a couple of days.
Email rohitgautam131191@gmail.com
Common questions
- Do I need an account to use Care Me?No — every scanning feature works fully as a guest. Signing in with Apple or Google is only needed to appear on the weekly leaderboard, and you can do that any time later from Settings.
- How do I delete my account?Settings → Account → Delete Account. This permanently removes your sign-in and leaderboard history; your on-device scan history and settings aren't affected.
- How do I cancel my subscription?Subscriptions are managed entirely through your Apple ID (App Store → your name → Subscriptions), not in the app itself.
- Why doesn't a product show up when I scan its barcode?Care Me uses Open Beauty Facts, an open, crowd-sourced database with patchy coverage outside a few regions. If a barcode isn't found, just scan the ingredient label instead — that always works, anywhere.
- Is the score medical advice?No. See the in-app Terms of Use — Care Me is an informational tool, not a substitute for reading the actual label or consulting a professional.
Something else?
Email rohitgautam131191@gmail.com with as much detail as you can — your device, iOS/Android version, and what you were doing when something went wrong all help.